crkix Privacy Policy

crkix ("we", "us", or "the platform") places the highest importance on your privacy. This privacy policy describes what information we collect when you use crkix's website and services, how we use it, and how we keep it secure. Please read this policy carefully. By continuing to use crkix's services, you will be considered to have agreed to the terms of this policy.

This privacy policy applies only to the services operated under crkix.cam. We bear no responsibility for any third-party websites or platforms.

1 What  Information We Collect 

When you register and use services on crkix, we may collect the following types of information:

A. Personal Identification Information

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address
• National ID (NID) or passport number — for identity verification and age confirmation

B. Financial Information

• bKash, Nagad, or Rocket account number
• Transaction history — records of deposits and withdrawals
• Wallet balance and bonus usage details

C. Usage Information

• IP address, browser type and version
• Device type (mobile, tablet, desktop)
• Site usage time, page visit history
• Referral source and search queries

D. Cookie and Tracking Data

We use cookies and similar technologies to help improve your browsing experience and monitor site performance. You can use your browser settings to disable cookies, though doing so may limit some services.

2 Purpose of  Using  Information

crkix uses your information for the following legitimate purposes:

• Completing account registration and identity verification
• Confirming age — services are provided only to those aged 21 and above
• Processing deposit and withdrawal transactions
• Managing bonuses, cashback, and promotional offers
• Providing customer support and resolving issues
• Preventing fraud, money laundering, and unauthorized access
• Complying with applicable laws and regulations
• Improving site usability and performance
• Providing a personalized experience and customized services

We never sell your personal information to third parties.

3 Information  Sharing and Disclosure

crkix may share your information with third parties to a limited extent in the following circumstances:

Service Provider Partners

We work with trusted partner organizations to carry out tasks such as payment processing, technology services, and account verification. They are given access only to the information needed to perform the specific task, and they are required to operate under strict confidentiality agreements.

Legal Obligations

We may be required to disclose information pursuant to a court order, a lawful request from a government authority, or applicable law. In such cases we will provide only the minimum information necessary.

Fraud Prevention

Information may be shared with relevant authorities in the investigation of suspicious activity, money laundering, or fraud.

4 Data  Security Measures

crkix takes industry-standard technical and organizational measures to keep your information secure:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted.
• Secure Data Storage: Financial and personal information is stored in encrypted databases.
• Access Control: Only authorized staff can access your information, and every access is logged.
• Regular Security Reviews: Our systems undergo regular security testing.
• Two-Factor Authentication: An additional layer of protection to prevent unauthorized access to accounts.

While we take the utmost precautions to protect your information, it is not possible to guarantee complete security on the internet. However, we are always working to keep your information secure.

5 Data  Retention  Period

crkix retains your information for as long as:

• Your account remains active
• It is necessary for providing services
• It is required to meet applicable legal or regulatory obligations

If you request account closure, we will arrange to delete your information as soon as possible within legal limits. However, financial and transaction records may be retained for a specified period as required by law.

6 Your  Rights

You have the following rights regarding your personal information:

Right to Access

You have the right to know what information we hold about you. Request via live chat or email and we will provide the information.

Right to Rectification

Contact our support team to correct any inaccurate or incomplete information in your profile.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

Right to Withdraw

You may withdraw your consent to marketing communications at any time.

Right to Data Portability

In certain circumstances you may receive your information in a structured, machine-readable format.

7 Protection of Minors

crkix strictly refrains from providing services to anyone under the age of 21. Age is verified at registration and subsequently confirmed through identity document verification. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted. This platform is for ages 21+.

8 Cookie  Policy

crkix uses the following types of cookies:

Essential Cookies

These cookies are necessary for the basic functionality of the site — such as maintaining login sessions and ensuring security. They cannot be disabled.

Functional Cookies

These cookies are used to remember your preferred language, display settings, and other personalized preferences.

Analytics Cookies

Information from these cookies is used to understand how the site is used and to improve the quality of our services. This information is aggregated and is not personally identifiable.

You can change your cookie preferences at any time in your browser settings. However, disabling some cookies may cause certain features of the site to not work properly.

9 Third-Party  Services

Payment services connected to crkix (bKash, Nagad, Rocket) and game providers have their own privacy policies. When using these third-party services, their own policies will apply and crkix will not be responsible in those cases. We recommend that you read the privacy policy of the relevant service.

10 Policy  Changes

crkix may update this privacy policy from time to time. For any significant changes we will notify you by email or through the site. The updated policy will take effect from the date it is published. If you continue to use the site after a policy change, you will be considered to have agreed to the new policy.

If you wish to view a previous version, please contact our support team.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Our support team is always ready to assist with any privacy-related requests. We generally try to respond to your request within business days.

Related Policies and Information

• Terms and Conditions — Read the full terms of use for the site.
• Responsible Gaming — Learn the guidelines for playing safely.
• FAQ — Get answers to common questions.
• About Us — Learn more about crkix.